Vinted Users Share Frustration Over Size Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform every member regarding the update.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
A different user, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.
